39 lines
1.1 KiB
Markdown
39 lines
1.1 KiB
Markdown
---
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name: General Questions and Runtime Problems
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about: For general cx_Oracle questions
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title: ''
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labels: question
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assignees: ''
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---
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1. Review the [cx_Oracle Documentation](https://cx-oracle.readthedocs.io/en/latest/index.html). Review your output and logs. **Google any errors**
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2. Describe the problem
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**Cut and paste text showing the command you ran. No screenshots. Use a gist for long screen output and logs: see https://gist.github.com/**.
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3. Include a runnable Python script that shows the problem. Include all SQL needed to create the database schema. Use Markdown syntax, see https://help.github.com/github/writing-on-github/basic-writing-and-formatting-syntax
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The more details you give, the more we can help.
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4. Show the output of:
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```
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import sys
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import platform
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print("platform.platform:", platform.platform())
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print("sys.maxsize > 2**32:", sys.maxsize > 2**32)
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print("platform.python_version:", platform.python_version())
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```
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And:
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```
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import cx_Oracle
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print("cx_Oracle.version:", cx_Oracle.version)
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print("cx_Oracle.clientversion:", cx_Oracle.clientversion())
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```
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5. What is your Oracle Database version?
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