python-cx_Oracle/.github/issue_template.md
2017-03-09 11:33:03 -07:00

1.4 KiB

Delete irrelevant parts of this template.

For general questions:

Describe exactly what you did and what you want to happen. Use the questions at the bottom of this template as a guide.

Use Markdown syntax, particularly for code blocks: see https://help.github.com/articles/basic-writing-and-formatting-syntax/#quoting-code

For security issues:

See https://www.oracle.com/support/assurance/vulnerability-remediation/reporting-security-vulnerabilities.html for how to report security issues.

For installation issues:

Use a gist for screen output and logs: see https://gist.github.com/ Do not paste long output into this issue

Review the install instructions at https://github.com/oracle/python-cx_Oracle#installation

Review your output and logs. Google any errors

Answer the following questions:

  1. What is your version of Python? Is it 32-bit or 64-bit?

  2. What is your version of cx_Oracle?

  3. What is your version of the Oracle client (e.g. Instant Client)? How was it installed? Where is it installed?

  4. What is your OS and version?

  5. What compiler version did you use? For example, with GCC, run gcc --version.

  6. What environment variables did you set? How exactly did you set them?

  7. What exact command caused the problem (e.g. what command did you try to install with)? Who were you logged in as?

  8. What error(s) you are seeing?