diff --git a/.github/ISSUE_TEMPLATE/help-request.md b/.github/ISSUE_TEMPLATE/help-request.md
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+---
+name: Help request
+about: Ask help to the community
+title: ''
+labels: help wanted
+assignees: ''
+
+---
+
+## Describe your problem
+A clear and concise description of what you want to do
+
+## More details about your problem
+Steps to reproduce the behavior, expected behavior etc...
+
+## Provide a test case
+If applicable, provide minimal python code + docx template + other files (images etc...) to reproduce the behavior
+
+## Screenshots
+If applicable, add screenshots to help explain your problem.