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vuln-ubuntu/data/osv/cve/2017/UBUNTU-CVE-2017-9324.json
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{
"schema_version": "1.7.0",
"id": "UBUNTU-CVE-2017-9324",
"details": "In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end.",
"aliases": [],
"upstream": [
"CVE-2017-9324"
],
"related": [],
"severity": [
{
"type": "CVSS_V3",
"score": "CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H"
},
{
"type": "Ubuntu",
"score": "medium"
}
],
"published": "2017-06-12T06:29:00Z",
"modified": "2025-10-24T04:46:20Z",
"affected": [
{
"package": {
"ecosystem": "Ubuntu:16.04:LTS",
"name": "otrs2",
"purl": "pkg:deb/ubuntu/otrs2@5.0.7-1?arch=source&distro=xenial"
},
"ranges": [
{
"type": "ECOSYSTEM",
"events": [
{
"introduced": "0"
}
]
}
],
"versions": [
"4.0.10-1",
"5.0.1-1",
"5.0.1-2",
"5.0.2-1",
"5.0.3-1",
"5.0.5-1",
"5.0.6-1",
"5.0.7-1"
],
"ecosystem_specific": {
"binaries": [
{
"binary_name": "otrs",
"binary_version": "5.0.7-1"
},
{
"binary_name": "otrs2",
"binary_version": "5.0.7-1"
}
]
}
}
],
"references": [
{
"type": "REPORT",
"url": "https://ubuntu.com/security/CVE-2017-9324"
},
{
"type": "REPORT",
"url": "https://www.otrs.com/security-advisory-2017-03-security-update-otrs-versions/"
},
{
"type": "REPORT",
"url": "https://www.cve.org/CVERecord?id=CVE-2017-9324"
}
]
}