{"affected":[{"affectedData":[{"product":"((OTRS)) Community Edition","vendor":"OTRS AG","versions":[{"status":"affected","version":"6.0.x <= 6.0.27"},{"status":"affected","version":"5.0.x <= 5.0.42"}]},{"product":"OTRS","vendor":"OTRS AG","versions":[{"status":"affected","version":"7.0.x <= 7.0.16"}]}],"source":"security@otrs.com"}],"configurations":[{"nodes":[{"cpeMatch":[{"criteria":"cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*","matchCriteriaId":"06492F1B-5810-429D-BB78-8706F9E74AEE","versionEndIncluding":"5.0.42","versionStartIncluding":"5.0.0","vulnerable":true},{"criteria":"cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*","matchCriteriaId":"03EA383C-3BB5-46CF-AEBE-C2B3B92446A6","versionEndIncluding":"6.0.27","versionStartIncluding":"6.0.0","vulnerable":true},{"criteria":"cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*","matchCriteriaId":"59B100A3-DB5D-466B-BFA3-094EB95A0E4E","versionEndIncluding":"7.0.16","versionStartIncluding":"7.0.0","vulnerable":true}],"negate":false,"operator":"OR"}]},{"nodes":[{"cpeMatch":[{"criteria":"cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*","matchCriteriaId":"C11E6FB0-C8C0-4527-9AA0-CB9B316F8F43","vulnerable":true}],"negate":false,"operator":"OR"}]}],"cveTags":[],"descriptions":[{"lang":"en","value":"When user downloads PGP or S/MIME keys/certificates, exported file has same name for private and public keys. Therefore it's possible to mix them and to send private key to the third-party instead of public key. This issue affects ((OTRS)) Community Edition: 5.0.42 and prior versions, 6.0.27 and prior versions. OTRS: 7.0.16 and prior versions."},{"lang":"es","value":"Cuando el usuario descarga claves y certificados de PGP o S/MIME, el archivo exportado presenta el mismo nombre para las claves privadas y públicas. Por lo tanto, es posible mezclarlos y enviar la clave privada a un tercero en lugar de la clave pública. Este problema afecta a ((OTRS)) Community Edition: versiones 5.0.42 y anteriores, versiones 6.0.27 y anteriores. OTRS: versiones 7.0.16 y anteriores."}],"id":"CVE-2020-1774","lastModified":"2026-06-17T03:02:22.560","metrics":{"cvssMetricV2":[{"acInsufInfo":false,"baseSeverity":"MEDIUM","cvssData":{"accessComplexity":"LOW","accessVector":"NETWORK","authentication":"SINGLE","availabilityImpact":"NONE","baseScore":4.0,"confidentialityImpact":"PARTIAL","integrityImpact":"NONE","vectorString":"AV:N/AC:L/Au:S/C:P/I:N/A:N","version":"2.0"},"exploitabilityScore":8.0,"impactScore":2.9,"obtainAllPrivilege":false,"obtainOtherPrivilege":false,"obtainUserPrivilege":false,"source":"nvd@nist.gov","type":"Primary","userInteractionRequired":false}],"cvssMetricV31":[{"cvssData":{"attackComplexity":"LOW","attackVector":"NETWORK","availabilityImpact":"NONE","baseScore":4.5,"baseSeverity":"MEDIUM","confidentialityImpact":"HIGH","integrityImpact":"NONE","privilegesRequired":"HIGH","scope":"UNCHANGED","userInteraction":"REQUIRED","vectorString":"CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:N/A:N","version":"3.1"},"exploitabilityScore":0.9,"impactScore":3.6,"source":"security@otrs.com","type":"Secondary"},{"cvssData":{"attackComplexity":"LOW","attackVector":"NETWORK","availabilityImpact":"NONE","baseScore":4.9,"baseSeverity":"MEDIUM","confidentialityImpact":"HIGH","integrityImpact":"NONE","privilegesRequired":"HIGH","scope":"UNCHANGED","userInteraction":"NONE","vectorString":"CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N","version":"3.1"},"exploitabilityScore":1.2,"impactScore":3.6,"source":"nvd@nist.gov","type":"Primary"}]},"published":"2020-04-28T14:15:14.283","references":[{"source":"security@otrs.com","tags":["Mailing List","Third Party Advisory"],"url":"https://lists.debian.org/debian-lts-announce/2020/05/msg00000.html"},{"source":"security@otrs.com","url":"https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"},{"source":"security@otrs.com","tags":["Release Notes","Vendor Advisory"],"url":"https://otrs.com/release-notes/otrs-security-advisory-2020-11/"},{"source":"af854a3a-2127-422b-91ae-364da2661108","tags":["Mailing List","Third Party Advisory"],"url":"https://lists.debian.org/debian-lts-announce/2020/05/msg00000.html"},{"source":"af854a3a-2127-422b-91ae-364da2661108","url":"https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"},{"source":"af854a3a-2127-422b-91ae-364da2661108","tags":["Release Notes","Vendor Advisory"],"url":"https://otrs.com/release-notes/otrs-security-advisory-2020-11/"}],"sourceIdentifier":"security@otrs.com","vulnStatus":"Modified","weaknesses":[{"description":[{"lang":"en","value":"CWE-201"}],"source":"security@otrs.com","type":"Secondary"},{"description":[{"lang":"en","value":"NVD-CWE-Other"}],"source":"nvd@nist.gov","type":"Primary"}]}