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{
"dataType": "CVE_RECORD",
"dataVersion": "5.1",
"cveMetadata": {
"cveId": "CVE-2025-2493",
"assignerOrgId": "0cbda920-cd7f-484a-8e76-bf7f4b7f4516",
"state": "PUBLISHED",
"assignerShortName": "INCIBE",
"dateReserved": "2025-03-18T09:23:42.920Z",
"datePublished": "2025-03-18T11:20:15.330Z",
"dateUpdated": "2025-03-18T13:08:11.898Z"
},
"containers": {
"cna": {
"affected": [
{
"defaultStatus": "unaffected",
"product": "Softdial Contact Center",
"vendor": "Sytel Ltd",
"versions": [
{
"status": "affected",
"version": "all versions"
}
]
}
],
"credits": [
{
"lang": "en",
"type": "finder",
"value": "Víctor Rodríguez Carreño"
}
],
"datePublic": "2025-03-18T10:00:00.000Z",
"descriptions": [
{
"lang": "en",
"supportingMedia": [
{
"base64": false,
"type": "text/html",
"value": "Path Traversal vulnerability in Softdial Contact Center of Sytel Ltd. This vulnerability allows an attacker to manipulate the ‘id’ parameter of the ‘/softdial/scheduler/load.php’ endpoint to navigate beyond the intended directory. This can allow unauthorised access to sensitive files outside the expected scope, posing a security risk."
}
],
"value": "Path Traversal vulnerability in Softdial Contact Center of Sytel Ltd. This vulnerability allows an attacker to manipulate the ‘id’ parameter of the ‘/softdial/scheduler/load.php’ endpoint to navigate beyond the intended directory. This can allow unauthorised access to sensitive files outside the expected scope, posing a security risk."
}
],
"metrics": [
{
"cvssV4_0": {
"Automatable": "NOT_DEFINED",
"Recovery": "NOT_DEFINED",
"Safety": "NOT_DEFINED",
"attackComplexity": "LOW",
"attackRequirements": "NONE",
"attackVector": "NETWORK",
"baseScore": 8.7,
"baseSeverity": "HIGH",
"privilegesRequired": "NONE",
"providerUrgency": "NOT_DEFINED",
"subAvailabilityImpact": "NONE",
"subConfidentialityImpact": "NONE",
"subIntegrityImpact": "NONE",
"userInteraction": "NONE",
"valueDensity": "NOT_DEFINED",
"vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N",
"version": "4.0",
"vulnAvailabilityImpact": "NONE",
"vulnConfidentialityImpact": "HIGH",
"vulnIntegrityImpact": "NONE",
"vulnerabilityResponseEffort": "NOT_DEFINED"
},
"format": "CVSS",
"scenarios": [
{
"lang": "en",
"value": "GENERAL"
}
]
}
],
"problemTypes": [
{
"descriptions": [
{
"cweId": "CWE-22",
"description": "CWE-22 Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal')",
"lang": "en",
"type": "CWE"
}
]
}
],
"providerMetadata": {
"orgId": "0cbda920-cd7f-484a-8e76-bf7f4b7f4516",
"shortName": "INCIBE",
"dateUpdated": "2025-03-18T11:23:49.277Z"
},
"references": [
{
"url": "https://www.incibe.es/en/incibe-cert/notices/aviso/multiple-vulnerabilities-softdial-contact-center"
}
],
"source": {
"discovery": "EXTERNAL"
},
"title": "Path Traversal vulnerability in Softdial Contact Center",
"x_generator": {
"engine": "Vulnogram 0.2.0"
}
},
"adp": [
{
"metrics": [
{
"other": {
"type": "ssvc",
"content": {
"timestamp": "2025-03-18T13:07:52.938573Z",
"id": "CVE-2025-2493",
"options": [
{
"Exploitation": "none"
},
{
"Automatable": "yes"
},
{
"Technical Impact": "partial"
}
],
"role": "CISA Coordinator",
"version": "2.0.3"
}
}
}
],
"title": "CISA ADP Vulnrichment",
"providerMetadata": {
"orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
"shortName": "CISA-ADP",
"dateUpdated": "2025-03-18T13:08:11.898Z"
}
}
]
}
}