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{
"dataType": "CVE_RECORD",
"dataVersion": "5.2",
"cveMetadata": {
"cveId": "CVE-2024-13604",
"assignerOrgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
"state": "PUBLISHED",
"assignerShortName": "Wordfence",
"dateReserved": "2025-01-21T19:43:35.544Z",
"datePublished": "2025-04-05T01:44:44.761Z",
"dateUpdated": "2026-04-08T17:16:41.716Z"
},
"containers": {
"cna": {
"providerMetadata": {
"orgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
"shortName": "Wordfence",
"dateUpdated": "2026-04-08T17:16:41.716Z"
},
"affected": [
{
"vendor": "logoninc",
"product": "KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin",
"versions": [
{
"version": "0",
"status": "affected",
"lessThanOrEqual": "1.7.4",
"versionType": "semver"
}
],
"defaultStatus": "unaffected"
}
],
"descriptions": [
{
"lang": "en",
"value": "The KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.7.4 via the 'kbs' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/kbs directory which can contain file attachments included in support tickets. The vulnerability was partially patched in version 1.7.3.2."
}
],
"title": "KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin <= 1.7.4 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory",
"references": [
{
"url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/b3a058d6-ca9e-4241-b6dd-307efa7689ab?source=cve"
},
{
"url": "https://plugins.trac.wordpress.org/browser/kb-support/trunk/includes/files.php"
},
{
"url": "https://plugins.trac.wordpress.org/changeset/3231596/"
}
],
"problemTypes": [
{
"descriptions": [
{
"lang": "en",
"description": "CWE-200 Exposure of Sensitive Information to an Unauthorized Actor",
"cweId": "CWE-200",
"type": "CWE"
}
]
}
],
"metrics": [
{
"cvssV3_1": {
"version": "3.1",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N",
"baseScore": 7.5,
"baseSeverity": "HIGH"
}
}
],
"credits": [
{
"lang": "en",
"type": "finder",
"value": "Tim Coen"
}
],
"timeline": [
{
"time": "2025-04-04T13:14:41.000Z",
"lang": "en",
"value": "Disclosed"
}
]
},
"adp": [
{
"metrics": [
{
"other": {
"type": "ssvc",
"content": {
"timestamp": "2025-04-07T13:05:59.126947Z",
"id": "CVE-2024-13604",
"options": [
{
"Exploitation": "none"
},
{
"Automatable": "yes"
},
{
"Technical Impact": "partial"
}
],
"role": "CISA Coordinator",
"version": "2.0.3"
}
}
}
],
"title": "CISA ADP Vulnrichment",
"providerMetadata": {
"orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
"shortName": "CISA-ADP",
"dateUpdated": "2025-04-07T14:12:23.960Z"
}
}
]
}
}