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{
"dataType": "CVE_RECORD",
"dataVersion": "5.2",
"cveMetadata": {
"cveId": "CVE-2023-25444",
"assignerOrgId": "21595511-bba5-4825-b968-b78d1f9984a3",
"state": "PUBLISHED",
"assignerShortName": "Patchstack",
"dateReserved": "2023-02-06T12:38:03.961Z",
"datePublished": "2024-05-17T06:35:09.334Z",
"dateUpdated": "2026-04-28T16:08:07.895Z"
},
"containers": {
"cna": {
"affected": [
{
"collectionURL": "https://wordpress.org/plugins",
"defaultStatus": "unaffected",
"packageName": "js-support-ticket",
"product": "JS Help Desk – Best Help Desk & Support Plugin",
"vendor": "JS Help Desk",
"versions": [
{
"changes": [
{
"at": "2.7.8",
"status": "unaffected"
}
],
"lessThanOrEqual": "2.7.7",
"status": "affected",
"version": "n/a",
"versionType": "custom"
}
]
}
],
"credits": [
{
"lang": "en",
"type": "finder",
"user": "00000000-0000-4000-9000-000000000000",
"value": "Abdi Pranata (Patchstack Alliance)"
}
],
"descriptions": [
{
"lang": "en",
"supportingMedia": [
{
"base64": false,
"type": "text/html",
"value": "Unrestricted Upload of File with Dangerous Type vulnerability in JS Help Desk JS Help Desk – Best Help Desk & Support Plugin allows Using Malicious Files.<p>This issue affects JS Help Desk – Best Help Desk & Support Plugin: from n/a through 2.7.7.</p>"
}
],
"value": "Unrestricted Upload of File with Dangerous Type vulnerability in JS Help Desk JS Help Desk – Best Help Desk & Support Plugin allows Using Malicious Files.This issue affects JS Help Desk – Best Help Desk & Support Plugin: from n/a through 2.7.7."
}
],
"impacts": [
{
"capecId": "CAPEC-17",
"descriptions": [
{
"lang": "en",
"value": "CAPEC-17 Using Malicious Files"
}
]
}
],
"metrics": [
{
"cvssV3_1": {
"attackComplexity": "LOW",
"attackVector": "NETWORK",
"availabilityImpact": "HIGH",
"baseScore": 9.1,
"baseSeverity": "CRITICAL",
"confidentialityImpact": "HIGH",
"integrityImpact": "HIGH",
"privilegesRequired": "HIGH",
"scope": "CHANGED",
"userInteraction": "NONE",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:C/C:H/I:H/A:H",
"version": "3.1"
},
"format": "CVSS",
"scenarios": [
{
"lang": "en",
"value": "GENERAL"
}
]
}
],
"problemTypes": [
{
"descriptions": [
{
"cweId": "CWE-434",
"description": "CWE-434 Unrestricted Upload of File with Dangerous Type",
"lang": "en",
"type": "CWE"
}
]
}
],
"providerMetadata": {
"orgId": "21595511-bba5-4825-b968-b78d1f9984a3",
"shortName": "Patchstack",
"dateUpdated": "2026-04-28T16:08:07.895Z"
},
"references": [
{
"tags": [
"vdb-entry"
],
"url": "https://patchstack.com/database/vulnerability/js-support-ticket/wordpress-js-help-desk-best-help-desk-support-plugin-plugin-2-7-7-arbitrary-file-upload-vulnerability?_s_id=cve"
}
],
"solutions": [
{
"lang": "en",
"supportingMedia": [
{
"base64": false,
"type": "text/html",
"value": "Update to 2.7.8 or a higher version."
}
],
"value": "Update to 2.7.8 or a higher version."
}
],
"source": {
"discovery": "EXTERNAL"
},
"title": "WordPress JS Help Desk – Best Help Desk & Support Plugin plugin <= 2.7.7 - Arbitrary File Upload vulnerability",
"x_generator": {
"engine": "Vulnogram 0.1.0-dev"
}
},
"adp": [
{
"affected": [
{
"vendor": "jshelpdesk",
"product": "jshelpdesk",
"cpes": [
"cpe:2.3:a:jshelpdesk:jshelpdesk:*:*:*:*:*:wordpress:*:*"
],
"defaultStatus": "unknown",
"versions": [
{
"version": "0",
"status": "affected",
"lessThanOrEqual": "2.7.7",
"versionType": "custom"
}
]
}
],
"metrics": [
{
"other": {
"type": "ssvc",
"content": {
"timestamp": "2024-05-21T19:37:46.931728Z",
"id": "CVE-2023-25444",
"options": [
{
"Exploitation": "none"
},
{
"Automatable": "no"
},
{
"Technical Impact": "total"
}
],
"role": "CISA Coordinator",
"version": "2.0.3"
}
}
}
],
"title": "CISA ADP Vulnrichment",
"providerMetadata": {
"orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
"shortName": "CISA-ADP",
"dateUpdated": "2024-06-05T19:28:34.840Z"
}
},
{
"providerMetadata": {
"orgId": "af854a3a-2127-422b-91ae-364da2661108",
"shortName": "CVE",
"dateUpdated": "2024-08-02T11:18:36.338Z"
},
"title": "CVE Program Container",
"references": [
{
"tags": [
"vdb-entry",
"x_transferred"
],
"url": "https://patchstack.com/database/vulnerability/js-support-ticket/wordpress-js-help-desk-best-help-desk-support-plugin-plugin-2-7-7-arbitrary-file-upload-vulnerability?_s_id=cve"
}
]
}
]
}
}