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{
"dataType": "CVE_RECORD",
"dataVersion": "5.2",
"cveMetadata": {
"cveId": "CVE-2023-23679",
"assignerOrgId": "21595511-bba5-4825-b968-b78d1f9984a3",
"state": "PUBLISHED",
"assignerShortName": "Patchstack",
"dateReserved": "2023-01-17T05:01:34.700Z",
"datePublished": "2023-06-23T14:21:36.432Z",
"dateUpdated": "2026-04-28T16:08:00.365Z"
},
"containers": {
"cna": {
"affected": [
{
"collectionURL": "https://wordpress.org/plugins",
"defaultStatus": "unaffected",
"packageName": "js-support-ticket",
"product": "JS Help Desk",
"vendor": "JS Help Desk",
"versions": [
{
"lessThanOrEqual": "2.7.7",
"status": "affected",
"version": "n/a",
"versionType": "custom"
}
]
}
],
"credits": [
{
"lang": "en",
"type": "finder",
"user": "00000000-0000-4000-9000-000000000000",
"value": "Fariq Fadillah Gusti Insani (Patchstack Alliance)"
}
],
"descriptions": [
{
"lang": "en",
"supportingMedia": [
{
"base64": false,
"type": "text/html",
"value": "Authorization Bypass Through User-Controlled Key vulnerability in JS Help Desk js-support-ticket allows Accessing Functionality Not Properly Constrained by ACLs.<p>This issue affects JS Help Desk: from n/a through 2.7.7.</p>"
}
],
"value": "Authorization Bypass Through User-Controlled Key vulnerability in JS Help Desk js-support-ticket allows Accessing Functionality Not Properly Constrained by ACLs.This issue affects JS Help Desk: from n/a through 2.7.7."
}
],
"impacts": [
{
"capecId": "CAPEC-1",
"descriptions": [
{
"lang": "en",
"value": "CAPEC-1 Accessing Functionality Not Properly Constrained by ACLs"
}
]
}
],
"metrics": [
{
"cvssV3_1": {
"attackComplexity": "LOW",
"attackVector": "NETWORK",
"availabilityImpact": "LOW",
"baseScore": 4.6,
"baseSeverity": "MEDIUM",
"confidentialityImpact": "NONE",
"integrityImpact": "LOW",
"privilegesRequired": "LOW",
"scope": "UNCHANGED",
"userInteraction": "REQUIRED",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:L",
"version": "3.1"
},
"format": "CVSS",
"scenarios": [
{
"lang": "en",
"value": "GENERAL"
}
]
}
],
"problemTypes": [
{
"descriptions": [
{
"cweId": "CWE-639",
"description": "CWE-639 Authorization Bypass Through User-Controlled Key",
"lang": "en",
"type": "CWE"
}
]
}
],
"providerMetadata": {
"orgId": "21595511-bba5-4825-b968-b78d1f9984a3",
"shortName": "Patchstack",
"dateUpdated": "2026-04-28T16:08:00.365Z"
},
"references": [
{
"tags": [
"vdb-entry"
],
"url": "https://patchstack.com/database/vulnerability/js-support-ticket/wordpress-js-help-desk-best-help-desk-support-plugin-plugin-2-7-7-idor-leading-to-ticket-deletion-vulnerability?_s_id=cve"
}
],
"source": {
"discovery": "EXTERNAL"
},
"title": "WordPress JS Help Desk – Best Help Desk & Support Plugin Plugin <= 2.7.7 is vulnerable to Insecure Direct Object References (IDOR)",
"x_generator": {
"engine": "Vulnogram 0.1.0-dev"
}
},
"adp": [
{
"providerMetadata": {
"orgId": "af854a3a-2127-422b-91ae-364da2661108",
"shortName": "CVE",
"dateUpdated": "2024-08-02T10:35:33.618Z"
},
"title": "CVE Program Container",
"references": [
{
"tags": [
"vdb-entry",
"x_transferred"
],
"url": "https://patchstack.com/database/vulnerability/js-support-ticket/wordpress-js-help-desk-best-help-desk-support-plugin-plugin-2-7-7-idor-leading-to-ticket-deletion-vulnerability?_s_id=cve"
}
]
},
{
"metrics": [
{
"other": {
"type": "ssvc",
"content": {
"timestamp": "2024-10-18T13:00:22.562863Z",
"id": "CVE-2023-23679",
"options": [
{
"Exploitation": "none"
},
{
"Automatable": "no"
},
{
"Technical Impact": "partial"
}
],
"role": "CISA Coordinator",
"version": "2.0.3"
}
}
}
],
"title": "CISA ADP Vulnrichment",
"providerMetadata": {
"orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
"shortName": "CISA-ADP",
"dateUpdated": "2024-10-18T13:01:38.834Z"
}
}
]
}
}