Files
vuln-cve/data/2024/6xxx/CVE-2024-6540.json
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{
"dataType": "CVE_RECORD",
"dataVersion": "5.1",
"cveMetadata": {
"cveId": "CVE-2024-6540",
"assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
"state": "PUBLISHED",
"assignerShortName": "OTRS",
"dateReserved": "2024-07-08T07:35:49.064Z",
"datePublished": "2024-07-15T07:13:49.918Z",
"dateUpdated": "2024-08-01T21:41:03.955Z"
},
"containers": {
"cna": {
"affected": [
{
"defaultStatus": "unaffected",
"modules": [
"External interface"
],
"product": "OTRS",
"vendor": "OTRS AG",
"versions": [
{
"status": "affected",
"version": "8.0.x"
},
{
"status": "affected",
"version": "2023.x"
},
{
"lessThanOrEqual": "2024.4.x",
"status": "affected",
"version": "2024.x",
"versionType": "Patch"
}
]
}
],
"datePublic": "2024-07-15T07:00:00.000Z",
"descriptions": [
{
"lang": "en",
"supportingMedia": [
{
"base64": false,
"type": "text/html",
"value": "Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator.<br><p>This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x</p>"
}
],
"value": "Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator.\nThis issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x\n\n"
}
],
"impacts": [
{
"capecId": "CAPEC-54",
"descriptions": [
{
"lang": "en",
"value": "CAPEC-54 Query System for Information"
}
]
}
],
"metrics": [
{
"cvssV3_1": {
"attackComplexity": "LOW",
"attackVector": "NETWORK",
"availabilityImpact": "NONE",
"baseScore": 5.7,
"baseSeverity": "MEDIUM",
"confidentialityImpact": "HIGH",
"integrityImpact": "NONE",
"privilegesRequired": "LOW",
"scope": "UNCHANGED",
"userInteraction": "REQUIRED",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N",
"version": "3.1"
},
"format": "CVSS",
"scenarios": [
{
"lang": "en",
"value": "GENERAL"
}
]
}
],
"problemTypes": [
{
"descriptions": [
{
"cweId": "CWE-790",
"description": "CWE-790 Improper Filtering of Special Elements",
"lang": "en",
"type": "CWE"
}
]
}
],
"providerMetadata": {
"orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
"shortName": "OTRS",
"dateUpdated": "2024-07-15T10:41:47.335Z"
},
"references": [
{
"url": "https://otrs.com/release-notes/otrs-security-advisory-2024-07/"
}
],
"solutions": [
{
"lang": "en",
"supportingMedia": [
{
"base64": false,
"type": "text/html",
"value": "Update to OTRS 2024.5.2<br>"
}
],
"value": "Update to OTRS 2024.5.2\n"
}
],
"source": {
"advisory": "OSA-2024-07",
"defect": [
"Issue##2638",
"Ticket#2024070142001245"
],
"discovery": "USER"
},
"title": "Information exlosure in external interface",
"workarounds": [
{
"lang": "en",
"supportingMedia": [
{
"base64": false,
"type": "text/html",
"value": "Have TicketSearchLegacyEngine enabled<br>"
}
],
"value": "Have TicketSearchLegacyEngine enabled\n"
}
],
"x_generator": {
"engine": "Vulnogram 0.1.0-dev"
}
},
"adp": [
{
"metrics": [
{
"other": {
"type": "ssvc",
"content": {
"timestamp": "2024-07-15T13:10:12.804749Z",
"id": "CVE-2024-6540",
"options": [
{
"Exploitation": "none"
},
{
"Automatable": "no"
},
{
"Technical Impact": "partial"
}
],
"role": "CISA Coordinator",
"version": "2.0.3"
}
}
}
],
"title": "CISA ADP Vulnrichment",
"providerMetadata": {
"orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
"shortName": "CISA-ADP",
"dateUpdated": "2024-07-15T13:10:28.205Z"
}
},
{
"providerMetadata": {
"orgId": "af854a3a-2127-422b-91ae-364da2661108",
"shortName": "CVE",
"dateUpdated": "2024-08-01T21:41:03.955Z"
},
"title": "CVE Program Container",
"references": [
{
"url": "https://otrs.com/release-notes/otrs-security-advisory-2024-07/",
"tags": [
"x_transferred"
]
}
]
}
]
}
}