diff --git a/.github/SUPPORT.md b/.github/SUPPORT.md new file mode 100644 index 0000000..3037228 --- /dev/null +++ b/.github/SUPPORT.md @@ -0,0 +1,32 @@ +# Python cx_Oracle Support + +cx_Oracle is an Open Source project, so do some searching and reading +before asking questions. + +## cx_Oracle Installation issues + +Read the [Installation instructions](http://cx-oracle.readthedocs.io/en/latest/installation.html) + +## SQL and PL/SQL Questions + +Ask SQL and PL/SQL questions at [AskTOM](https://asktom.oracle.com/) + +Try out SQL and find code snippets on our hosted database +with [LIVE SQL](https://livesql.oracle.com/) + +## Database and other Oracle Issues + +Ask Database and other Oracle issues on +an [OTN Forum](https://community.oracle.com/community/database/) + +## cx_Oracle Documentation + +The cx_Oracle documentation +is [here](http://cx-oracle.readthedocs.io/en/latest/) + +## Got a cx_Oracle question? + +Ask at [GitHub](https://github.com/oracle/python-cx_Oracle/issues) + +When opening a new issue, fill in the template that will be shown. +Include enough information for people to understand your problem.