Prep for replies from support

apex/f770/application/pages/page_00998.sql

@@ -0,0 +1,400 @@
+prompt --application/pages/page_00998
+begin
+--   Manifest
+--     PAGE: 00998
+--   Manifest End
+wwv_flow_api.component_begin (
+ p_version_yyyy_mm_dd=>'2021.04.15'
+,p_release=>'21.1.7'
+,p_default_workspace_id=>9014660246496943
+,p_default_application_id=>770
+,p_default_id_offset=>0
+,p_default_owner=>'CORE'
+);
+wwv_flow_api.create_page(
+ p_id=>998
+,p_user_interface_id=>wwv_flow_api.id(9169746885570061)
+,p_name=>'#fa-support Support Users'
+,p_alias=>'SUPPORT-USERS'
+,p_step_title=>'Support Users'
+,p_autocomplete_on_off=>'OFF'
+,p_group_id=>wwv_flow_api.id(9490872346072322)
+,p_page_template_options=>'#DEFAULT#'
+,p_required_role=>wwv_flow_api.id(9823062898204869)
+,p_last_updated_by=>'DEV'
+,p_last_upd_yyyymmddhh24miss=>'20220315202558'
+);
+wwv_flow_api.create_page_plug(
+ p_id=>wwv_flow_api.id(36249012658846118)
+,p_plug_name=>'TABS'
+,p_region_name=>'TABS'
+,p_region_template_options=>'#DEFAULT#:js-useLocalStorage:t-TabsRegion-mod--simple'
+,p_plug_template=>wwv_flow_api.id(9086964183569930)
+,p_plug_display_sequence=>10
+,p_include_in_reg_disp_sel_yn=>'Y'
+,p_plug_display_point=>'BODY'
+,p_plug_query_options=>'DERIVED_REPORT_COLUMNS'
+,p_attribute_01=>'N'
+,p_attribute_02=>'HTML'
+);
+wwv_flow_api.create_page_plug(
+ p_id=>wwv_flow_api.id(36249452728846122)
+,p_plug_name=>'Support Users'
+,p_parent_plug_id=>wwv_flow_api.id(36249012658846118)
+,p_region_template_options=>'#DEFAULT#'
+,p_plug_template=>wwv_flow_api.id(9049155795569902)
+,p_plug_display_sequence=>10
+,p_plug_display_point=>'BODY'
+,p_plug_query_options=>'DERIVED_REPORT_COLUMNS'
+,p_attribute_01=>'N'
+,p_attribute_02=>'HTML'
+);
+wwv_flow_api.create_page_plug(
+ p_id=>wwv_flow_api.id(36249119976846119)
+,p_plug_name=>'Support Users'
+,p_parent_plug_id=>wwv_flow_api.id(36249452728846122)
+,p_icon_css_classes=>'fa-support'
+,p_region_template_options=>'#DEFAULT#'
+,p_plug_template=>wwv_flow_api.id(9070356145569920)
+,p_plug_display_sequence=>10
+,p_plug_display_point=>'BODY'
+,p_plug_query_options=>'DERIVED_REPORT_COLUMNS'
+,p_attribute_01=>'N'
+,p_attribute_02=>'HTML'
+);
+wwv_flow_api.create_page_plug(
+ p_id=>wwv_flow_api.id(36249286819846120)
+,p_plug_name=>'Support Users [GRID]'
+,p_parent_plug_id=>wwv_flow_api.id(36249452728846122)
+,p_region_template_options=>'#DEFAULT#'
+,p_plug_template=>wwv_flow_api.id(9078290074569925)
+,p_plug_display_sequence=>20
+,p_plug_display_point=>'BODY'
+,p_query_type=>'TABLE'
+,p_query_table=>'USER_MESSAGES_CHATS'
+,p_include_rowid_column=>false
+,p_plug_source_type=>'NATIVE_IG'
+,p_plug_query_options=>'DERIVED_REPORT_COLUMNS'
+,p_prn_units=>'MILLIMETERS'
+,p_prn_paper_size=>'A4'
+,p_prn_width=>297
+,p_prn_height=>210
+,p_prn_orientation=>'HORIZONTAL'
+,p_prn_page_header=>'Support Users [GRID]'
+,p_prn_page_header_font_color=>'#000000'
+,p_prn_page_header_font_family=>'Helvetica'
+,p_prn_page_header_font_weight=>'normal'
+,p_prn_page_header_font_size=>'12'
+,p_prn_page_footer_font_color=>'#000000'
+,p_prn_page_footer_font_family=>'Helvetica'
+,p_prn_page_footer_font_weight=>'normal'
+,p_prn_page_footer_font_size=>'12'
+,p_prn_header_bg_color=>'#EEEEEE'
+,p_prn_header_font_color=>'#000000'
+,p_prn_header_font_family=>'Helvetica'
+,p_prn_header_font_weight=>'bold'
+,p_prn_header_font_size=>'10'
+,p_prn_body_bg_color=>'#FFFFFF'
+,p_prn_body_font_color=>'#000000'
+,p_prn_body_font_family=>'Helvetica'
+,p_prn_body_font_weight=>'normal'
+,p_prn_body_font_size=>'10'
+,p_prn_border_width=>.5
+,p_prn_page_header_alignment=>'CENTER'
+,p_prn_page_footer_alignment=>'CENTER'
+,p_prn_border_color=>'#666666'
+);
+wwv_flow_api.create_region_column(
+ p_id=>wwv_flow_api.id(36249736919846125)
+,p_name=>'APP_ID'
+,p_source_type=>'DB_COLUMN'
+,p_source_expression=>'APP_ID'
+,p_data_type=>'NUMBER'
+,p_is_query_only=>false
+,p_item_type=>'NATIVE_LINK'
+,p_heading=>'App Id'
+,p_heading_alignment=>'RIGHT'
+,p_display_sequence=>10
+,p_value_alignment=>'RIGHT'
+,p_link_target=>'f?p=&APP_ID.:925:&SESSION.::&DEBUG.:925:P925_APP_ID:&APP_ID.'
+,p_link_text=>'&APP_ID.'
+,p_enable_filter=>true
+,p_filter_is_required=>false
+,p_filter_lov_type=>'NONE'
+,p_use_as_row_header=>false
+,p_enable_sort_group=>true
+,p_enable_control_break=>true
+,p_enable_hide=>true
+,p_is_primary_key=>false
+,p_duplicate_value=>true
+,p_include_in_export=>true
+,p_escape_on_http_output=>true
+);
+wwv_flow_api.create_region_column(
+ p_id=>wwv_flow_api.id(36249824868846126)
+,p_name=>'USER_ID'
+,p_source_type=>'DB_COLUMN'
+,p_source_expression=>'USER_ID'
+,p_data_type=>'VARCHAR2'
+,p_is_query_only=>false
+,p_item_type=>'NATIVE_LINK'
+,p_heading=>'User Id'
+,p_heading_alignment=>'LEFT'
+,p_display_sequence=>20
+,p_value_alignment=>'LEFT'
+,p_link_target=>'f?p=&APP_ID.:920:&SESSION.::&DEBUG.:920:P920_USER_ID:&USER_ID.'
+,p_link_text=>'&USER_ID.'
+,p_enable_filter=>true
+,p_filter_operators=>'C:S:CASE_INSENSITIVE:REGEXP'
+,p_filter_is_required=>false
+,p_filter_text_case=>'MIXED'
+,p_filter_exact_match=>true
+,p_filter_lov_type=>'DISTINCT'
+,p_use_as_row_header=>false
+,p_enable_sort_group=>true
+,p_enable_control_break=>true
+,p_enable_hide=>true
+,p_is_primary_key=>false
+,p_duplicate_value=>true
+,p_include_in_export=>true
+,p_escape_on_http_output=>true
+);
+wwv_flow_api.create_region_column(
+ p_id=>wwv_flow_api.id(36249966849846127)
+,p_name=>'SESSION_ID'
+,p_source_type=>'DB_COLUMN'
+,p_source_expression=>'SESSION_ID'
+,p_data_type=>'NUMBER'
+,p_is_query_only=>false
+,p_item_type=>'NATIVE_LINK'
+,p_heading=>'Session Id'
+,p_heading_alignment=>'RIGHT'
+,p_display_sequence=>30
+,p_value_alignment=>'RIGHT'
+,p_link_target=>'f?p=&APP_ID.:915:&SESSION.::&DEBUG.:915:P915_SESSION_ID:&SESSION_ID.'
+,p_link_text=>'&SESSION_ID.'
+,p_enable_filter=>true
+,p_filter_is_required=>false
+,p_filter_lov_type=>'NONE'
+,p_use_as_row_header=>false
+,p_enable_sort_group=>true
+,p_enable_control_break=>true
+,p_enable_hide=>true
+,p_is_primary_key=>false
+,p_duplicate_value=>true
+,p_include_in_export=>true
+,p_escape_on_http_output=>true
+);
+wwv_flow_api.create_region_column(
+ p_id=>wwv_flow_api.id(36250027619846128)
+,p_name=>'COUNT_MESSAGES'
+,p_source_type=>'DB_COLUMN'
+,p_source_expression=>'COUNT_MESSAGES'
+,p_data_type=>'NUMBER'
+,p_is_query_only=>false
+,p_item_type=>'NATIVE_NUMBER_FIELD'
+,p_heading=>'Count Messages'
+,p_heading_alignment=>'RIGHT'
+,p_display_sequence=>40
+,p_value_alignment=>'RIGHT'
+,p_attribute_03=>'right'
+,p_is_required=>false
+,p_enable_filter=>true
+,p_filter_is_required=>false
+,p_filter_lov_type=>'NONE'
+,p_use_as_row_header=>false
+,p_enable_sort_group=>true
+,p_enable_control_break=>true
+,p_enable_hide=>true
+,p_is_primary_key=>false
+,p_duplicate_value=>true
+,p_include_in_export=>true
+);
+wwv_flow_api.create_region_column(
+ p_id=>wwv_flow_api.id(36250167843846129)
+,p_name=>'COUNT_USERS'
+,p_source_type=>'DB_COLUMN'
+,p_source_expression=>'COUNT_USERS'
+,p_data_type=>'NUMBER'
+,p_is_query_only=>false
+,p_item_type=>'NATIVE_NUMBER_FIELD'
+,p_heading=>'Count Users'
+,p_heading_alignment=>'RIGHT'
+,p_display_sequence=>50
+,p_value_alignment=>'RIGHT'
+,p_attribute_03=>'right'
+,p_is_required=>false
+,p_enable_filter=>true
+,p_filter_is_required=>false
+,p_filter_lov_type=>'NONE'
+,p_use_as_row_header=>false
+,p_enable_sort_group=>true
+,p_enable_control_break=>true
+,p_enable_hide=>true
+,p_is_primary_key=>false
+,p_duplicate_value=>true
+,p_include_in_export=>true
+);
+wwv_flow_api.create_region_column(
+ p_id=>wwv_flow_api.id(36250205519846130)
+,p_name=>'START_AT'
+,p_source_type=>'DB_COLUMN'
+,p_source_expression=>'START_AT'
+,p_data_type=>'DATE'
+,p_is_query_only=>false
+,p_item_type=>'NATIVE_DATE_PICKER_JET'
+,p_heading=>'Start At'
+,p_heading_alignment=>'CENTER'
+,p_display_sequence=>60
+,p_value_alignment=>'CENTER'
+,p_attribute_01=>'N'
+,p_attribute_02=>'POPUP'
+,p_attribute_03=>'NONE'
+,p_attribute_06=>'NONE'
+,p_attribute_09=>'N'
+,p_attribute_11=>'Y'
+,p_format_mask=>'&FORMAT_DATE_TIME.'
+,p_is_required=>false
+,p_enable_filter=>true
+,p_filter_is_required=>false
+,p_filter_date_ranges=>'ALL'
+,p_filter_lov_type=>'DISTINCT'
+,p_use_as_row_header=>false
+,p_enable_sort_group=>true
+,p_enable_control_break=>true
+,p_enable_hide=>true
+,p_is_primary_key=>false
+,p_duplicate_value=>true
+,p_include_in_export=>true
+);
+wwv_flow_api.create_region_column(
+ p_id=>wwv_flow_api.id(36250362418846131)
+,p_name=>'END_AT'
+,p_source_type=>'DB_COLUMN'
+,p_source_expression=>'END_AT'
+,p_data_type=>'DATE'
+,p_is_query_only=>false
+,p_item_type=>'NATIVE_DATE_PICKER_JET'
+,p_heading=>'End At'
+,p_heading_alignment=>'CENTER'
+,p_display_sequence=>70
+,p_value_alignment=>'CENTER'
+,p_attribute_01=>'N'
+,p_attribute_02=>'POPUP'
+,p_attribute_03=>'NONE'
+,p_attribute_06=>'NONE'
+,p_attribute_09=>'N'
+,p_attribute_11=>'Y'
+,p_format_mask=>'&FORMAT_DATE_TIME.'
+,p_is_required=>false
+,p_enable_filter=>true
+,p_filter_is_required=>false
+,p_filter_date_ranges=>'ALL'
+,p_filter_lov_type=>'DISTINCT'
+,p_use_as_row_header=>false
+,p_enable_sort_group=>true
+,p_enable_control_break=>true
+,p_enable_hide=>true
+,p_is_primary_key=>false
+,p_duplicate_value=>true
+,p_include_in_export=>true
+);
+wwv_flow_api.create_interactive_grid(
+ p_id=>wwv_flow_api.id(36249618337846124)
+,p_internal_uid=>36249618337846124
+,p_is_editable=>false
+,p_lazy_loading=>false
+,p_requires_filter=>false
+,p_select_first_row=>false
+,p_fixed_row_height=>true
+,p_pagination_type=>'SET'
+,p_show_total_row_count=>true
+,p_show_toolbar=>true
+,p_toolbar_buttons=>'SEARCH_COLUMN:SEARCH_FIELD:ACTIONS_MENU:SAVE'
+,p_enable_save_public_report=>false
+,p_enable_subscriptions=>true
+,p_enable_flashback=>true
+,p_define_chart_view=>true
+,p_enable_download=>true
+,p_download_formats=>'CSV:HTML:XLSX:PDF'
+,p_enable_mail_download=>true
+,p_fixed_header=>'PAGE'
+,p_show_icon_view=>false
+,p_show_detail_view=>false
+);
+wwv_flow_api.create_ig_report(
+ p_id=>wwv_flow_api.id(36279714925844163)
+,p_interactive_grid_id=>wwv_flow_api.id(36249618337846124)
+,p_static_id=>'362798'
+,p_type=>'PRIMARY'
+,p_default_view=>'GRID'
+,p_show_row_number=>false
+,p_settings_area_expanded=>true
+);
+wwv_flow_api.create_ig_report_view(
+ p_id=>wwv_flow_api.id(36279936188844164)
+,p_report_id=>wwv_flow_api.id(36279714925844163)
+,p_view_type=>'GRID'
+,p_srv_exclude_null_values=>false
+,p_srv_only_display_columns=>true
+,p_edit_mode=>false
+);
+wwv_flow_api.create_ig_report_column(
+ p_id=>wwv_flow_api.id(36280448349844166)
+,p_view_id=>wwv_flow_api.id(36279936188844164)
+,p_display_seq=>1
+,p_column_id=>wwv_flow_api.id(36249736919846125)
+,p_is_visible=>true
+,p_is_frozen=>false
+);
+wwv_flow_api.create_ig_report_column(
+ p_id=>wwv_flow_api.id(36281312836844169)
+,p_view_id=>wwv_flow_api.id(36279936188844164)
+,p_display_seq=>2
+,p_column_id=>wwv_flow_api.id(36249824868846126)
+,p_is_visible=>true
+,p_is_frozen=>false
+);
+wwv_flow_api.create_ig_report_column(
+ p_id=>wwv_flow_api.id(36282255810844171)
+,p_view_id=>wwv_flow_api.id(36279936188844164)
+,p_display_seq=>3
+,p_column_id=>wwv_flow_api.id(36249966849846127)
+,p_is_visible=>true
+,p_is_frozen=>false
+);
+wwv_flow_api.create_ig_report_column(
+ p_id=>wwv_flow_api.id(36283162318844173)
+,p_view_id=>wwv_flow_api.id(36279936188844164)
+,p_display_seq=>4
+,p_column_id=>wwv_flow_api.id(36250027619846128)
+,p_is_visible=>true
+,p_is_frozen=>false
+);
+wwv_flow_api.create_ig_report_column(
+ p_id=>wwv_flow_api.id(36284086634844175)
+,p_view_id=>wwv_flow_api.id(36279936188844164)
+,p_display_seq=>5
+,p_column_id=>wwv_flow_api.id(36250167843846129)
+,p_is_visible=>true
+,p_is_frozen=>false
+);
+wwv_flow_api.create_ig_report_column(
+ p_id=>wwv_flow_api.id(36284918138844177)
+,p_view_id=>wwv_flow_api.id(36279936188844164)
+,p_display_seq=>6
+,p_column_id=>wwv_flow_api.id(36250205519846130)
+,p_is_visible=>true
+,p_is_frozen=>false
+);
+wwv_flow_api.create_ig_report_column(
+ p_id=>wwv_flow_api.id(36285843865844180)
+,p_view_id=>wwv_flow_api.id(36279936188844164)
+,p_display_seq=>7
+,p_column_id=>wwv_flow_api.id(36250362418846131)
+,p_is_visible=>true
+,p_is_frozen=>false
+);
+wwv_flow_api.component_end;
+end;
+/

apex/f770/install.sql

@@ -152,6 +152,7 @@ prompt --install
 @@application/pages/page_00995.sql
 @@application/pages/page_00996.sql
 @@application/pages/page_00997.sql
+@@application/pages/page_00998.sql
 @@application/pages/page_09999.sql
 @@application/deployment/definition.sql
 @@application/deployment/install/install_install_tables.sql

views/user_messages_chat.sql

@@ -38,7 +38,7 @@ FROM user_messages m
 JOIN x
     ON x.app_id         = m.app_id
     AND x.user_id       = m.user_id
-    --AND x.session_id    = m.session_id
+    AND x.session_id    = m.session_id
 WHERE m.message_type    = 'CHAT'
 ORDER BY m.created_at DESC
 FETCH FIRST 20 ROWS ONLY;

views/user_messages_chats.sql

@@ -0,0 +1,15 @@
+CREATE OR REPLACE VIEW user_messages_chats AS
+SELECT
+    m.app_id,
+    m.user_id,
+    m.session_id,
+    --
+    COUNT(*)                        AS count_messages,
+    COUNT(DISTINCT m.created_by)    AS count_users,
+    --
+    MIN(m.created_at) AS start_at,
+    MAX(m.created_at) AS end_at
+FROM user_messages m
+WHERE m.message_type    = 'CHAT'
+GROUP BY m.app_id, m.user_id, m.session_id
+;